Privacy Policy for wesla

At Wesla, accessible from https://wesla.net, safeguarding your privacy is our utmost priority. This Privacy Policy document describes how we collect, use, and protect your information in accordance with Pakistani law, including the Prevention of Electronic Crimes Act (PECA), Pakistan’s e-commerce guidelines, and where applicable, international standards like GDPR for EU customers. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information to improve and provide our services:

Personal Information: When you sign up, contact us, or make a purchase, we may collect personal details such as your name, email address, phone number, and billing information.
Usage Data: We gather data on how you use our website, which may include your IP address, browser type, device information, pages visited, and time spent on our site.
Cookies and Tracking Technologies: To enhance your experience, we use cookies and similar technologies to track website usage and gather information about your preferences.

2. How We Use Your Information

Your information is used for the following purposes:

Service Delivery: To fulfill orders, manage your account, and process transactions.
Improving User Experience: Usage data helps us understand and enhance how you interact with our site.
Communication: We may use your contact details to send you updates, security alerts, or customer support messages.
Marketing and Promotions: With your consent, we may send you promotional content related to our services. You can opt out at any time.

3. Data Protection and Security

We implement strict measures to protect your data in compliance with PECA and Pakistani regulations:

Encryption: Payment and sensitive information are encrypted with SSL technology during transmission.
Restricted Access: Access to personal data is limited to authorized personnel only, all bound by confidentiality agreements.
Regular Audits: We routinely update our security practices to guard against unauthorized access and data breaches.

4. Third-Party Data Sharing

We do not sell or trade your personal information. We may share data with trusted third parties, such as:

Service Providers: Third-party providers (e.g., payment processors) who assist us in delivering services. They are contractually bound to protect your data.
Legal Compliance: We may disclose data to comply with Pakistani law, respond to legal requests, or protect our rights, property, or safety.

5. Compliance with Pakistani Laws and International Standards

We adhere to the Prevention of Electronic Crimes Act (PECA) and Pakistan’s e-commerce guidelines, ensuring that our data practices align with local laws. For EU customers, we comply with GDPR by offering rights such as data access, correction, deletion, and restrictions on processing.

6. User Rights

As a customer, you have rights regarding your personal information:

Access: You can request a copy of the data we hold about you.
Correction: If your information is incorrect or outdated, you may request a correction.
Deletion: You can request data deletion in specific circumstances.
Data Portability (EU Customers): For EU users, you have the right to receive your data in a commonly used format.

To exercise these rights, contact us at hello@wesla.net.

7. Cookies Policy

We use cookies to provide a personalized experience on our website. Cookies are small files stored on your device, allowing us to remember your preferences and track website activity. You may disable cookies through your browser settings, but some features of our site may not function optimally as a result.

8. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of Pakistan. Any disputes arising under this policy will be resolved in accordance with Pakistani law, and, if necessary, through binding arbitration within Pakistan.

9. Changes to This Privacy Policy

Wesla reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, with the effective date updated. We recommend reviewing this page periodically to stay informed of any updates.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: hello@wesla.net
Address: C-71, Blk C, G Mangolia Park, Gujranwala 52250